How will I be notified of my order status?

We contact our customers by email at various points of the order process. It is imperative the customer includes an email address on their order.

The first email is sent immediately after an order is submitted to confirm your order is in our system. The next email is sent 10 business days to confirm your order has been placed with the designer and will include the estimated shipping of your order to our location. A shipping confirmation email will be sent when your order is shipped from our location and will include the tracking number.